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Small Business Digest


Small Business Employees Love, Hate New Mobile World

Today’s world is one filled with mobile updates, social networks, and easily committed identity theft.

These new electronic aids are affecting the employees of small businesses today and not all on good terms.

According to the GFI report there is a new ball field in the business world in cyberspace that is not yet fully understood and elicits both pros and cons from employees.

According to the survey, 75% of small business employees said mobile computing has improved their lives because they can work from anywhere, as opposed to the 25% who said it has made life more stressful because it is harder to escape work.

However, with new technology comes both instantaneous as well as overwhelmingly, constant work connections.

Completed between September 28 and October 7, 2013 1,119 small business employees answered the surveys questions about cyberspace and their jobs.

The results indicate:

  • 37% of small business employees surveyed said they use Facebook daily.
  • In fact, 33% of respondents said they use social networks for personal reasons while they are working, and
  • 18% of these respondents admitted it makes them less productive. Instant gratification seems to be doing more harm than good.

Of the small businesses with IT support on staff or on contract, only 53% of their employees said the companies have written policies governing work computer use, and 24% admitted to having violated those policies.

When asked to grade the business’ management team, more than half of the small business employees gave an A or B, leaving the average grade to a B-minus, but why not an A?

The rapidly growing technology has opened many doors for small business employees, but it is still clearly flawed.

Looking deeper, 87% of respondents admitted they feel at least some risk of becoming the victim of identity theft or another crime while using work computer systems.

Some are so afraid that nearly 6 in 10 respondents said that if they could snap their fingers and remove all personal information that someone could easily access from the internet, they would.

The internet world is clearly affecting small businesses in both advancement as well as decline. Sergio Galindo, head of Global Product Management, GFI Software acknowledges this impact on the employees by stating,

"While small businesses are subject to many of the same market forces as large enterprises, it's important to differentiate how the universal trends that drive all businesses impact them uniquely and specifically," he adds.

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