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Small Business Digest


Top 5 Reasons Companies Are Moving to Enterprise Monitoring-as-a-Service

It isn’t uncommon for Chief Technology Officer Jason Baker of VISI to see more than a half-dozen different monitoring platforms in use at any medium or large enterprise when he and his team complete IT monitoring evaluations. After looking at the data, VISI has identified five reasons companies make the switch to an enterprise monitoring-as-a-service (MaaS).

Five reasons companies are moving to MaaS, according to VISI, are that the approach:

  1. Fills information gaps and provides a unified look at all application architectures in use.
  2. Can be implemented quickly, with little upfront investment.
  3. Scales with the needs and trends demanded within a company’s IT department.
  4. Provides a 24/7 monitoring and incident-response team.
  5. Allows IT teams to focus on core tasks, not chores such as monitoring.

While many companies have resorted to using multiple IT-monitoring programs to keep up with evolving technologies, the use of mixed platforms for monitoring can leave information gaps and provide limited integration capabilities for accurate reporting.

“The big lesson here is that legacy monitoring platforms were never designed to support modern hybrid-application architectures,” Baker says. “Today IT departments are stuck with the arduous task of trying to integrate and report on multiple monitoring platforms from different vendors. MaaS solutions can rectify this problem.”

As part of a growing IT trend, organizations are purchasing MaaS solutions from certified third-party providers with a clear goal: to get a comprehensive view of their application services so they can report back to their own organizations on the status of their systems. Using MaaS, also known as industrialized monitoring services, organizations are able to apply vendors’ world-class monitoring platforms, resilient infrastructure, scalable data-collection systems, and teams of trained technologists who operate the monitoring services on behalf of the companies.

Perhaps most important to CFOs and CIOs alike, this option lowers costs for the enterprise and gets companies to their goals quicker.

“With MaaS, they can eliminate large-scale investments, as well as lengthy planning and execution for monitoring processes,” Baker says.

According to a recent monitoring white paper issued by VISI, companies leveraging MaaS pay only for the devices and services they are monitoring. By applying a basic utility-pricing model, companies can scale quickly to both expand and contract. This elasticity, or scalability, is another important reason many companies are now implementing MaaS solutions.

One question many IT departments ask themselves frequently while making this decision is this: “Is service-monitoring a chore or a core task?” The answer, for most, is that monitoring, while highly important, is a chore because it doesn’t offer a competitive advantage or market differentiation to the business. Businesses require service-monitoring systems to effectively expand IT operations, but service-monitoring isn’t the catalyst behind business growth. By using industrialized monitoring services, companies often find assurance in the fact that a skilled team is working behind each organization to monitor and respond as an extension of its IT organization.

© 2018, Information Strategies, Inc.
P.O. Box 315, Ridgefield, NJ 07657